FAQ
1. How long does shipping take?
We process orders within 1–3 business days. Delivery times may vary depending on your location, but most orders arrive within 5–12 business days.
2. Do you offer free shipping?
Yes! We offer free shipping on selected orders and promotional offers.
3. Can I track my order?
Absolutely. Once your order is shipped, you will receive a tracking number via email.
4. What payment methods do you accept?
We accept all major credit cards, PayPal, and secure online payment methods.
5. What if I receive a damaged item?
Please contact us within 48 hours of delivery with photos of the damaged item, and we’ll gladly assist you.
6. Can I return or exchange my order?
Yes, we offer easy returns and exchanges within our return policy period. Please visit our Return Policy page for more details.
7. How can I contact customer support?
You can contact us anytime at:
support@ninahabi.com
We aim to respond within 24 hours.
8. Are your products high quality?
Yes! We carefully select our products to ensure premium quality, elegant design, and customer satisfaction.
9. Is checkout secure?
Yes, all payments are processed through secure and encrypted payment gateways to ensure your information stays protected.